Wednesday, March 27, 2013



Netiquette

Definition: the rules of polite online interaction

While using the internet as a form of communication it is important to be both polite and professional. The way you compose yourself will solely reflect your company’s image. When composing email messages it’s important to always consider your reader, and anticipate how they will react. 

Netiquette guidelines:

·         Limit any tendency to send blank copies

·         Never send spam

·         Consider using identifying labels

·         Use capital letters only for emphasis or titles

·         Don’t forward messages without permission

·         Reduce attachments

Proper netiquette in internet communication is more important than etiquette in reality because words are the sole determinant of a messages meaning.

Following professional netiquette is important because communication through the internet lacks a sense of connection that real life conversations have.

The internet is a network and netiquette is a social code “


 

Source: http://en.wikipedia.org/wiki/Etiquette_(technology)

Source: http://www.networketiquette.net/

Source: Nelson; Business Communication textbook

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